Knife Warehouse Reviews

4.6 Rating 1,239 Reviews

90 %

of reviewers recommend Knife Warehouse

4.6

Based on 1,239 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 27th March 2024

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Take your money they should not be in business impossible to make any kind of contact with them ,I had read many of the same complaints,regarding there ethics”

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Posted 7 years ago

“The knife warehouse have taken my payment but no confirmation email, no sign of the knife 1 week later. No contact number to be found anywhere and no replies to my email. I am starting to think they are a scam site. Terrible”

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Posted 8 years ago

“I have not received the item i paid for by paypal ,despite numerous emails no one has bothered to reply,they do not answer phone i am disgusted!!!!”

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Posted 5 years ago

“Not getting any replies or response from them!! I need an item before Christmas and they are just ignoring me!”

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Posted 6 years ago

“Good knife receive from mystery box except the knife’s locking devices sticks sometimes”

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Posted 3 weeks ago

“My Husband and Son love the mystery boxes. Never been disappointed.”

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Posted 3 weeks ago

“Very good experience all round thanks very much to knife warehouse. Samurai sword amazing value, seriously.”

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Posted 3 weeks ago

“Nice selection and different styles”

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Posted 4 weeks ago

“Good quality stuff.”

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Posted 4 weeks ago

“Very pleased with the knives I received and looking them up worth more than what I spent so very happy”

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Posted 1 month ago

“Great item made up will definitely be using you again”

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Posted 1 month ago

“Order placed on 29 October and ID uploaded. Order showed as ‘Shipped’. 19 days have passed and I’ve not yet received my order. I’ve sent 4 emails and heard nothing back. There’s no phone number to ring. The only way to contact the company is via email. Worst customer service I’ve ever experienced from any online retailer. The purchase was for a Christmas present which I can’t buy elsewhere so I’m going to have a very disappointed family member. I’ll be contacting my bank to retrieve the £100 I paid for the item when it’s been 30 days.”

Helpful Report

Posted 5 months ago

“DO NOT USE!! Probably a scam On the 5th of September I ordered on cheap knife to test the site and see how good it was for delivery and legitimacy. 8 days. 3 emails and one online contact later there has been no contact or delivery of any kind, payment has been taken from my account and that was confirmed from 'WorldPay'. Despite advertising emails being sent out there has been no reply to any of my emails inquiring about delivery time, age verification time, receipt of payment or where my product is. DO NOT USE!!!”

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Posted 5 years ago

“Ordered a knife a week ago. Sent three emails and messaged them on Facebook and no contact back. An absolute scam. AVOID. SOEND YOUR MINEY ELSEWHERE.”

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Posted 7 years ago

“Joining all you guys to say yes think this is a big scam taken my payment over a week ago and still no items can't get in contact as no reply to my emails please avoid this scam”

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Posted 7 years ago

“I ordered a godfather style stilleto knife over 3weeks ago WHICH I HAVE NOT RECIEVED,HAVE EMAILED THE COMPANY SEVEN TIMES WITH NO REPLY AND WITH SOME OF MY EARLIER PURCHASES DIDNT EVEN GET THE SO CALLED SCRATCH CARDS THEY MENTION SO OFTEN LUCKILY I PAID WITH PAYPAL WHO ARE TAKING THE ISSUE UP ON MY BEHALF. SO WHY NO REPLY !!!?”

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Posted 7 years ago

“I ordered 2 knives on the 27th of may and despite numerous emails I have not been contacted by anyone and not received any goods beginning to think it's a scam site yours burnsy29457@yahoo.co.uk”

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Posted 7 years ago

“I haven't received it yet. Purchased 4 days ago and I haven't had the email to say it has been despatched. I would be grateful for an update, please?”

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Posted 9 years ago

“Fast delivery once purchased - Really happy with the product, Will definitely buy again.”

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Posted 5 days ago

“I have bought several items from this shop and they are great quality, fast postage. Will buy again.”

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Posted 5 days ago

Knife Warehouse is rated 4.6 based on 1,239 reviews