Knife Warehouse Reviews

4.5 Rating 1,473 Reviews

88 %

of reviewers recommend Knife Warehouse

4.5

Based on 1,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Knives are good but my Discount Code was not applied and I never reveieved a Free Knife for my first purchase - I would recomend the Knives but tell people to avoid the 'Hype'”

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Posted 3 months ago

“It's the first axe I've bought from the knife warehouse and im well pleased with it. I will be looking at buying more from them .”

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Posted 3 months ago

“Brilliant service. Would never buy anywhere else. Ridiculously fast delivery too. Great products, perfect communication and a good price .”

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Posted 3 months ago

“Great knife needed a new one excellent quality for the price .Fast delivery”

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Posted 3 months ago

“rubbish very bad service with no communication haven't received item no reply from them been 2 weeks now.”

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Posted 3 months ago

Good Evening, We're a little confused. The order number that's linked to this review goes to an order where the payment didn't go through. So we didn't ship it. Are we missing something? Please let me know so I can investigate properly. Thank you.

Posted 3 months ago

“Great products great service 👍”

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Posted 3 months ago

“NEVER RECEIVED ORDER AND THEY DON'T REPLY TO EMAIL OR MESSAGES VERY POOR SERVICE A RIP OFF AS PROBABLY WONT GET REFUNDED AS THERE IS NO OTHER WAY TO CONTACT THEM. WAS GOING TO PURCHASE A CROSSBOW BUT WONT BOTHER NOW SAYS QUERIES RESOLVED IN UNDER AN HOUR, WHAT A JOKE AS ITS BEEN NEARLY TWO WEEKS NOW.”

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Posted 3 months ago

Good Evening, We apologize for the delay in responding to your email. As you can probably imagine, the run up to Christmas gets rather busy and we focus most of our time toward shipping orders. I can see we shipped this, but I can't find anything useful from the tracking number. Can you send us an email confirming your address and we'll follow up on this further. We do usually resolve things quite quickly, so once again, my apologies that this one fell through the cracks. Thank you.

Posted 3 months ago

“Real business, good product. Came with Royal Mail fast delivery. Highly recommended”

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Posted 3 months ago

“Bought a few knives all been great”

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Posted 3 months ago

“I made the order and paid its been a week and still nothing and now im being asked to give a review as if you guys have done something good you guys haven’t been replying to my emails asking abt ny order either so yh im very disappointed”

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Posted 3 months ago

Good Evening, I'm sorry to hear that there was an issue with your order! Our review requests are automated, so apologies for any confusion that's happened there. I'm trying to find any emails from you, but I don't seem to be able to see any. In any case, I've tried your tracking number and it's just showing as unavailable. I suspect that due to Christmas, the postage is delayed - could you allow another few days for delivery, and if still no luck, we'll sort something out for you. Thank you and sorry about any inconvenience caused. Kind Regards, Knife Warehouse.

Posted 3 months ago

“Best shop !!!”

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Posted 3 months ago

“I purchsed the wharncliffe ball bearing flipper knife by Mtech for work and it's perfect. It opens easerly with one hand and the blade is super sharp too. It's not my 1st knife from knifewarehouse and it definately won't be my last.”

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Posted 3 months ago

“I'm very happy with the knife I'm looking forward to ordering more from you”

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Posted 3 months ago

“Shipping time was a bit long but other than that it’s perfect”

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Posted 4 months ago

“I have received two knives from you and they were both stunning. They were packed well and delivered in good time. Will definitely order again in the future”

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Posted 4 months ago

“Exactly what it says it is, very pleased with the bowie knife”

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Posted 4 months ago

“Poor communication, orders sent from other suppliers without notification of multiple deliveries. Lastly theft, I ordered over £400 of goods and and set of 3 throwing knives are missing. Emailed in 3 times and haven’t had a response it’s been nearly a week. Poor service, poor communication and dishonest service. I would not reccomend anyone use your service as you don’t know if the items will actually arrive and no real way to contact you. No phone number, no contact address and you don’t answer email queries. 0/10.”

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Posted 4 months ago

“I have been a repeat customer for several years now and I have found the customer service is superb. A great company to deal with.”

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Posted 4 months ago

“I am very happy with the piece I received it is a beautiful addition to my collection. Thank you”

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Posted 4 months ago

“Great thanks very happy”

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Posted 4 months ago

Knife Warehouse is rated 4.5 based on 1,473 reviews