Knife Warehouse Reviews

4.6 Rating 1,318 Reviews

89 %

of reviewers recommend Knife Warehouse

4.6

Based on 1,318 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Email:

support@knifewarehouse.co.uk

Write Your review

Tell us how Knife Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Knife Warehouse 5 star review on 22nd June 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still havent received my order.”

Helpful Report

Posted 2 months ago

“Awful!... no tracking numbers sent , delivery took a week!... then was sent the wrong items . Got sent a cheaper alternative than i orderd with no refund !.. avoid like the plague!”

Helpful Report

Posted 2 months ago

“Process are OK,but the delivery service was terrible,took two weeks to get my order sorted.”

Helpful Report

Posted 2 months ago

“Fantastic service and great products, fast delivery.”

Helpful Report

Posted 2 months ago

“I haven't reviewed parcel, DPD failed to deliver to my home address and when changed address to work address, DPD driver delivered it to someone else. I was shocked as this was an ID required delivery. After calling DPD have the parcel now in a depot.... even though tye driver initially delivered it? Dpd are yet to resend the package. I am hoping to receive it soon...”

Helpful Report

Posted 2 months ago

“AVOID AVOID AVOID! scam company! Have been waiting 2 weeks for my order, i have sent multiple emails which they have ignored. Impossible to get through to them. My order has been on “shipped” for just under 2 weeks, when they state 2 day delivery! Absolute scam of a company, what a joke. i bet they’ve paid for all these reviews too because no way these guys are legit. Terrible customer service and terrible business. You should care about your customers and not scam them”

Helpful Report

Posted 2 months ago

“over the moon with my lucky dips i ordered, i can never decide but the surprise is the fun part”

Helpful Report

Posted 2 months ago

“Last order was in time expected late on this one still waiting on it arriving, but must say quality off goods are exceptional very good costumer service emailed about late order and received a reply within 12 hours so just awaiting arrival off new order will let everyone know how it is when arrives”

Helpful Report

Posted 2 months ago

“Quick turn around from ordering and delivering. Second purchase from here have been birthday gifts - my partner is extremely happy with his new collection starting.”

Helpful Report

Posted 2 months ago

“Fast delivery, and very reasonably priced been using these guys for years and I will continue to use them!”

Helpful Report

Posted 2 months ago

“Excellent team with a proactive common sense approach to their product and service , would recommend”

Helpful Report

Posted 2 months ago

“Great website and fast shipping”

Helpful Report

Posted 2 months ago

“Great company and great quality items. Have bought several items from this company and you always get quality products at a fantastic price. I will definitely be a repeat customer sooner rather than later.”

Helpful Report

Posted 2 months ago

“Once the identity was confirmed no problem H”

Helpful Report

Posted 2 months ago

“Excellent. I had a delivery issue with Royal Mail. Contacted the Knife Warehouse who sorted with the issue immediately. Really impressed with the customer service. Excellent knife too. The customer service stood out as excellent. Can't thank them enough. Cheers guys 👊🏻”

Helpful Report

Posted 2 months ago

“Good quick delivery and well packaged a good quality knife very happy with my purchase”

Helpful Report

Posted 2 months ago

“Just wot I ordered the retay f29 84 fs love it haven’t taken yet but so far perfect. Service and delivery nice and fast as always so thanks guys will shop again soon xx”

Helpful Report

Posted 2 months ago

“Delivery could be quicker. Spend more money for free delivery!?!? Delivery costs wat too much considering delivery time. No updates after initial " being delivered " email. Feels like " we've got paid for item, they can wait " Logistics very bad. Royal Marines Commando, SG''t, retired. Lucky you're not supplying our lad's in action. 🤫🤐.”

Helpful Report

Posted 2 months ago

“Nice smooth transaction. Website easy to navigate. Quick shipping and delivery. Quality of my items are spot on. All round very happy”

Helpful Report

Posted 2 months ago

“I ordered a selection of items and they was despatched in such a quick time very helpful and straightforward to order from you thank you”

Helpful Report

Posted 3 months ago

Knife Warehouse is rated 4.6 based on 1,318 reviews