Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Knife Warehouse Reviews

4.6 Rating 1,235 Reviews

90 %

of reviewers recommend Knife Warehouse

Company Reviews

Product Reviews

4.6

Based on 1,235 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

support@knifewarehouse.co.uk

Write Your review

Tell us how Knife Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Knife Warehouse 5 star review on 27th March 2024

Lawrence Mugford

Knife Warehouse 5 star review on 27th March 2024

Lawrence Mugford

Knife Warehouse 5 star review on 5th March 2024

Knife Warehouse 5 star review on 1st March 2024

Knife Warehouse 5 star review on 25th February 2024

Knife Warehouse 5 star review on 10th January 2024

Knife Warehouse 5 star review on 7th January 2024

38

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just got my first 20 pound mystery box hhhhmmmm…. I got a small sword cheaply made it’s like a kids size I’d have to say it’s not what I expected not really good enough to go in the collection so not sure what to do with it, I wouldn’t buy another one but it was a mystery”

Posted 1 week ago

“Unfortunately within the first day one of the throwing knives had bent at the end, tried to hammer it back but wouldn't have it”

Posted 1 month ago

“My item took eight(8) days to arrive after paying for 48hr delivery. This is unacceptable.”

Posted 1 month ago

“Quite disappointed still haven’t received my order yet when will I receive this by a reply would really be appreciated please and thank you Kind regards”

Posted 7 months ago

“Brought a couple things, they sent me invalid tracking, they haven't got back to me. Feel like I've been scammed”

Posted 10 months ago

It is Sunday. Royal Mail do not collect on the Weekend. We have replied to the numerous emails. Don't panic, Royal Mail will collect tomorrow, once it is scanned into their system you will receive a delivery slot by email/SMS.

Posted 10 months ago

“I got a knife it was my first order, it came in good time and was cheap enough but didn't come up to the scratch that I expected, the blade is light and doesn't seem robust for its size, and the blade had slots in which as I picked it up to inspect I noticed a couple of the holes were an odd shape but were machined in as if to supposed to be that way for some reason as it is polished and seemed the way it was supposed to be I just thught I'll look into later but on flipping it over realised it wasnt good as if the wholes hadn't been drilled right through so one side of the blade loocked as it should on the other side the slotts wernt uniformed so basicly do I modify it with an angle grinder? the other option is send it back but at the cost of the item only about £20 is it realy worth the faf”

Posted 11 months ago

“Never received order and emailed 5/6 times and all ignored”

Posted 1 year ago

“Still haven’t received my parcel!”

Posted 1 year ago

“I’m not happy at the moment because I still haven’t received any tracking ?”

Posted 1 year ago

“Mystery box not what I thought was good value for money”

Posted 1 year ago

“I wasn't expecting much from the suprise bags but i definitely wouldn't buy them again i had 2 and 1 contained a pen 😒 and i could have bought all the stuff cheaper individually”

Posted 1 year ago

“It has been 2 weeks and my tracked item is still stuck on ‘item despatched to Royal Mail’ on the Royal Mail app. I have contacted support@knifewarehouse.co.uk but have not received a reply back. I hope to hear back from you.”

Posted 1 year ago

“As of 16/12/22 I haven't received order yet.”

Posted 1 year ago

“Hi guys I'm still waiting to receive my two knives so I hope everything is okay can you please check out the order because nothing has arrived here thanks very much Gary twist Meadow end Main Meadow Lane Mitcheldean, Gloucs GL17 0HR”

Posted 1 year ago

“It's unfortunate that the Royal mail has strikes and the goods are still not received or my review would have been five stars. I would gladly pay more just for a reliable delivery service in the future”

Posted 1 year ago

“Unfortunately I can't review the item due to not having received it. Nor am I pleased that my message/email regarding my order has not been replied to.”

Posted 1 year ago

Hi Kevin There have been Royal Mail strikes each week, 2 days a week (including yesterday and today), creating a backlog, all orders have been dispatched but you will have to be a little patient. It is out of our control unfortunately and because of the law we have to use Age Verified delivery, only Royal Mail and UPS offer this that I know of. Apologies for the delay. Kind regards Joe

Posted 1 year ago

“I received the wrong item which was also broken, I have emailed with pictures but no response.”

Posted 1 year ago

Hi Thomas My apologies for the error. I emailed a pre-paid returns label to you last week for the faulty/incorrect item. I resent that today as it seems you didn't receive that. Possibly in the spam folder? We'll get that exchanged, sorry for the inconvenience. Kind regards Joe Wheeler

Posted 1 year ago

“The knife looks nothing like the picture.”

Posted 1 year ago

Hi If you get in touch with us we can exchange or refund that for you. The inbox is empty now so I don't believe we have had an email about this. Possibly the wrong model knife was sent, not sure? Send us an email to support@knifewarehouse.co.uk and we'll get that sorted. Thanks Joe Wheeler

Posted 1 year ago

“I haven't received it yet. Purchased 4 days ago and I haven't had the email to say it has been despatched. I would be grateful for an update, please?”

Posted 9 years ago

“The knife is stuck and can not flick out”

Posted 9 years ago

Knife Warehouse is rated 4.6 based on 1,235 reviews