Knife Warehouse Reviews

4.5 Rating 1,471 Reviews

88 %

of reviewers recommend Knife Warehouse

4.5

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m still waiting don’t know why I’ve got a review”

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Posted 6 months ago

“My order was confiscated by royal mail so won't order again.”

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Posted 7 months ago

“Previously had great experience and service, most recent order hasn't arrived (been a week) no response when emailed for info. Disappointing”

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Posted 8 months ago

“Did the mystery deal and got a small knife and throwing knives... which I'll never use and can't sell. Wouldn't recommend. I would of preferred to actually buy a knife”

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Posted 9 months ago

“Process are OK,but the delivery service was terrible,took two weeks to get my order sorted.”

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Posted 9 months ago

“Just got my first 20 pound mystery box hhhhmmmm…. I got a small sword cheaply made it’s like a kids size I’d have to say it’s not what I expected not really good enough to go in the collection so not sure what to do with it, I wouldn’t buy another one but it was a mystery”

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Posted 11 months ago

“Unfortunately within the first day one of the throwing knives had bent at the end, tried to hammer it back but wouldn't have it”

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Posted 11 months ago

“My item took eight(8) days to arrive after paying for 48hr delivery. This is unacceptable.”

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Posted 1 year ago

“Quite disappointed still haven’t received my order yet when will I receive this by a reply would really be appreciated please and thank you Kind regards”

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Posted 1 year ago

“Brought a couple things, they sent me invalid tracking, they haven't got back to me. Feel like I've been scammed”

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Posted 1 year ago

It is Sunday. Royal Mail do not collect on the Weekend. We have replied to the numerous emails. Don't panic, Royal Mail will collect tomorrow, once it is scanned into their system you will receive a delivery slot by email/SMS.

Posted 1 year ago

“I got a knife it was my first order, it came in good time and was cheap enough but didn't come up to the scratch that I expected, the blade is light and doesn't seem robust for its size, and the blade had slots in which as I picked it up to inspect I noticed a couple of the holes were an odd shape but were machined in as if to supposed to be that way for some reason as it is polished and seemed the way it was supposed to be I just thught I'll look into later but on flipping it over realised it wasnt good as if the wholes hadn't been drilled right through so one side of the blade loocked as it should on the other side the slotts wernt uniformed so basicly do I modify it with an angle grinder? the other option is send it back but at the cost of the item only about £20 is it realy worth the faf”

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Posted 1 year ago

“Never received order and emailed 5/6 times and all ignored”

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Posted 1 year ago

“Still haven’t received my parcel!”

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Posted 1 year ago

“I’m not happy at the moment because I still haven’t received any tracking ?”

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Posted 2 years ago

“Mystery box not what I thought was good value for money”

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Posted 2 years ago

“I wasn't expecting much from the suprise bags but i definitely wouldn't buy them again i had 2 and 1 contained a pen 😒 and i could have bought all the stuff cheaper individually”

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Posted 2 years ago

“It has been 2 weeks and my tracked item is still stuck on ‘item despatched to Royal Mail’ on the Royal Mail app. I have contacted support@knifewarehouse.co.uk but have not received a reply back. I hope to hear back from you.”

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Posted 2 years ago

“As of 16/12/22 I haven't received order yet.”

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Posted 2 years ago

“Hi guys I'm still waiting to receive my two knives so I hope everything is okay can you please check out the order because nothing has arrived here thanks very much Gary twist Meadow end Main Meadow Lane Mitcheldean, Gloucs GL17 0HR”

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Posted 2 years ago

“It's unfortunate that the Royal mail has strikes and the goods are still not received or my review would have been five stars. I would gladly pay more just for a reliable delivery service in the future”

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Posted 2 years ago

Knife Warehouse is rated 4.5 based on 1,471 reviews