Knife Warehouse Reviews

4.6 Rating 1,241 Reviews

90 %

of reviewers recommend Knife Warehouse

4.6

Based on 1,241 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 27th March 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made my order on the 17th December, its the 3rd January it still has not arrived”

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Posted 1 year ago

“I have been waiting for my parcel for weeks. The royal mail have been on strike, I am aware that is not knife warehouses fault, but a courier service would of be preferable.”

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Posted 1 year ago

“I did not receive my package and haven’t got any emails about it I ordered the 22” machete with teeth and didn’t receive it. It’s been 2 weeks now”

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Posted 1 year ago

“Hi, my order never arrived, when i contacted knifewarehouse they didnt responde to my messages. In a week time if i dont hear anything I will report it to my credit card company as fraud.”

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Posted 1 year ago

“Still haven’t received my order”

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Posted 1 year ago

“I have not received”

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Posted 1 year ago

“I’ve not got the knife yet”

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Posted 1 year ago

“After 1 week i still dodnt received my order so why you asking to review?!”

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Posted 1 year ago

“Still waiting to receive order...not impressed!”

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Posted 1 year ago

“Have not received order yet!”

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Posted 1 year ago

“Still waiting for a replacement sinceramente february. Still ignoring my email. And when finally looks that they listen, they closed the case again without sending it”

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Posted 1 year ago

“They said it would be delivered in 2-3 days but it has been 7 days and i have still not recieved the product”

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Posted 1 year ago

Hi There have been Royal Mail strikes each week, 2 days a week (including yesterday and today), creating a backlog, all orders have been dispatched but you will have to be a little patient. It is out of our control unfortunately and because of the law we have to use Age Verified delivery, only Royal Mail and UPS offer this that I know of. I can see the tracking it is in Milton Keynes but they are on Strike today so I guess it will be tomorrow. Apologies for the delay. Kind regards Joe

Posted 1 year ago

“Item not bad but don't expect a response from them if you ask a question.”

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Posted 1 year ago

Hi Mark I clear the email inbox everyday, first in the morning and then before we close. I havent seen any question from you. If you still have a question for us email me directly on joe@artemiswebltd.co.uk Thanks. Joe

Posted 1 year ago

“Ordered a blank firing pistol and 9mm pak Ammo and machete, received machete no pistol or ammo. Emails a few times and no response yet”

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Posted 1 year ago

“Knives send was damaged, send back , no word about replacement or money refund, no contact number or address”

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Posted 1 year ago

Hi Suresh I searched your name and found an order from a couple of years ago, seems like a very long time. Would you be able to email me at support@knifewarehouse.co.uk and we'll clear this up. Many thanks Joe Wheeler

Posted 1 year ago

“My knife hasn’t arrived”

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Posted 1 year ago

Hi Ellis We havent had any contact from you. If you send us an email we will check with royal mail and send a replacement if it has got lost. Thanks Joe support@knifewarehouse.co.uk

Posted 1 year ago

“One of the knives was broken contacted you and no response I want to return a knife u can contact me by email at budaraman725@gmail.com but so far bad experience.”

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Posted 1 year ago

Hi We sent you a returns label last week. If you havent received that please let me know. Thanks Joe

Posted 1 year ago

“Ordered a lockblade by mistake and straight away explain the situations for a refund and they still took my mooney thank you fo you’re very bad service”

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Posted 1 year ago

Hi Ann We shipped that order before we saw your email to cancel, we try to ship every order as soon as possible, Not to worry, you can return to sender at no cost and we can refund that for you. Apologies for the inconvenience Kind regards Joe Wheeler www.knifewarehouse.co.uk

Posted 1 year ago

“This is the second time that I receive a prduct that seems not brand new. as if it seems it has already returned or anything else but it sems not new so I am not happy wi th this time shopping. I dont wanna return but I may revise my shopping from you.”

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Posted 1 year ago

Hi Esmaiel We only sell brand new items. If you get in touch with us directly I am sure we can sort it out. Drop me an email when you can, thanks. Kind regards Joe Wheeler support@knifewarehouse.co.uk

Posted 1 year ago

“After sending 5 emails we have still not had a reply from this company. Avoid. Do your research and buy from elsewhere. We bought a knife. Never received it. The post office sent it back to them giving me proof that they received it back. Still nothing. They have the goods and the money which is illegal. Customer services is non existent. No contact number. And as previously mentioned not even a reply. We have reported them to trading standards.”

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Posted 1 year ago

Hi Joel The reason you did not collect the parcel is because you are under 18 and could not provide the proof of age needed by Royal Mail before they can release a bladed item to you. You have done a very good photoshop on the passport provided before shipping though. Your order has been refunded and your account is blocked. It is illegal to attempt to purchase knives when under 18 in the UK. Kind regards Joe

Posted 1 year ago

Knife Warehouse is rated 4.6 based on 1,241 reviews