Knife Warehouse Reviews

4.5 Rating 1,473 Reviews

88 %

of reviewers recommend Knife Warehouse

4.5

Based on 1,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered knives from the warehouse I am very happy with my purchase and would recommend them for their service.”

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Posted 1 year ago

“Have bought a few knives now and they all have been good quality, good design and a good price.”

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Posted 1 year ago

“Good value arrived on time.”

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Posted 1 year ago

“Excellent services once again. The knife is superb and just what I was looking for.”

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Posted 1 year ago

“Had a problem with my delivery and still no reply, seems like they’re not bothered. Wouldn’t order again unless sorted.”

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Posted 1 year ago

“Great products and great prices. Always a reliable company.”

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Posted 1 year ago

“Nice knifes but they came scratched etc abit dissapointed”

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Posted 1 year ago

“Honestly really pleased with what i ordered they look great feel really reliable with have to chop some wood up with it .”

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Posted 1 year ago

“Well the knife itself is really good so much so that I ordered the same knife the very next day however the second knife hasn't even been completed order yet nor dispatched and it's been over a week now, I've emailed them to ask what's going on with my order but no reply yet so as far as I'm concerned this is very dissatisfying I'm not happy one bit about the second knife order”

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Posted 1 year ago

“First 3 orders were excellent. The 4th order which happened to be the biggest order out of all £175 worth of goods, they didn’t not to send my item out. Contacted Royal Mail they’ve said they haven’t received the goods from you. They don’t respond to emails whatsoever. I’m not sure what’s happened, but I believe I got scammed. It’s a shame I was willing to purchase a lot more and spend more money into this business. Not shopping here again u til I’ve received my goods & been told why this has happened. No point asking for a refund from them, I’ll do this alternatively.”

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Posted 1 year ago

“Extremely poor service. Not what I expected at all. I purchased a £10 mystery box and when received found it to be of very poor quality. An unbranded Chinese cheap-looking knife. Wouldn't have spent £14.99 on it in a shop. The locking mechanism fails with any sort of pressure and is unusable. I left a review of the knife and it didn't appear on the website, probably due to being a "bad" review. I sent an email to enquire as to how to go about a return, but this too has been ignored. Terrible customer service and not what I expected after reading all the great reviews the company gets. Won't be using it again”

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Posted 1 year ago

“great service and time to deliver, knife quality was decent.”

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Posted 1 year ago

“Received a faulty knife… missing a screw.”

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Posted 1 year ago

“Again this is my second purchase my first one my nephew brought we are both over the moon thank no you”

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Posted 1 year ago

“Excellent service, replied to my e-mails quickly and postage was spot on”

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Posted 1 year ago

“I ordered the knife set for my dad for his birthday i was very pleased with them and they come very fast so happy wood ordered again from this company Mary 😀”

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Posted 1 year ago

“Went for the lucky dip and am very pleased with the result Quick delivery too!”

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Posted 1 year ago

“I couldn't believe what I received in the mystery gift,top quality jackpike folding knife, I highly recommended the knife warehouse”

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Posted 1 year ago

“Really happy with purchase however one of the knives’ sheaths arrived with mould/damp spores on it. But wiped it away and looks fine now”

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Posted 1 year ago

“Brought a couple things, they sent me invalid tracking, they haven't got back to me. Feel like I've been scammed”

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Posted 1 year ago

It is Sunday. Royal Mail do not collect on the Weekend. We have replied to the numerous emails. Don't panic, Royal Mail will collect tomorrow, once it is scanned into their system you will receive a delivery slot by email/SMS.

Posted 1 year ago

Knife Warehouse is rated 4.5 based on 1,473 reviews