Knife Warehouse Reviews

4.5 Rating 1,473 Reviews

88 %

of reviewers recommend Knife Warehouse

4.5

Based on 1,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AVOID AVOID! scam company! Have been waiting 2 weeks for my order, i have sent multiple emails which they have ignored. Impossible to get through to them. My order has been on “shipped” for just under 2 weeks, when they state 2 day delivery! Absolute scam of a company, what a joke. i bet they’ve paid for all these reviews too because no way these guys are legit. Terrible customer service and terrible business. You should care about your customers and not scam them”

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Posted 10 months ago

“over the moon with my lucky dips i ordered, i can never decide but the surprise is the fun part”

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Posted 10 months ago

“Last order was in time expected late on this one still waiting on it arriving, but must say quality off goods are exceptional very good costumer service emailed about late order and received a reply within 12 hours so just awaiting arrival off new order will let everyone know how it is when arrives”

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Posted 10 months ago

“Quick turn around from ordering and delivering. Second purchase from here have been birthday gifts - my partner is extremely happy with his new collection starting.”

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Posted 10 months ago

“Fast delivery, and very reasonably priced been using these guys for years and I will continue to use them!”

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Posted 10 months ago

“Excellent team with a proactive common sense approach to their product and service , would recommend”

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Posted 10 months ago

“Great website and fast shipping”

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Posted 10 months ago

“Great company and great quality items. Have bought several items from this company and you always get quality products at a fantastic price. I will definitely be a repeat customer sooner rather than later.”

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Posted 11 months ago

“Once the identity was confirmed no problem H”

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Posted 11 months ago

“Excellent. I had a delivery issue with Royal Mail. Contacted the Knife Warehouse who sorted with the issue immediately. Really impressed with the customer service. Excellent knife too. The customer service stood out as excellent. Can't thank them enough. Cheers guys 👊🏻”

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Posted 11 months ago

“Good quick delivery and well packaged a good quality knife very happy with my purchase”

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Posted 11 months ago

“Just wot I ordered the retay f29 84 fs love it haven’t taken yet but so far perfect. Service and delivery nice and fast as always so thanks guys will shop again soon xx”

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Posted 11 months ago

“Delivery could be quicker. Spend more money for free delivery!?!? Delivery costs wat too much considering delivery time. No updates after initial " being delivered " email. Feels like " we've got paid for item, they can wait " Logistics very bad. Royal Marines Commando, SG''t, retired. Lucky you're not supplying our lad's in action. 🤫🤐.”

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Posted 11 months ago

“Nice smooth transaction. Website easy to navigate. Quick shipping and delivery. Quality of my items are spot on. All round very happy”

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Posted 11 months ago

“I ordered a selection of items and they was despatched in such a quick time very helpful and straightforward to order from you thank you”

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Posted 11 months ago

“Once again KnifeWarehouse have come through above and beyond. I recently ordered a movie knife plus the £10 mystery and the £20 mystery. The movie knife was impeccable quality as ever and very well priced to say the least. BOTH mystery buys where worth double what I paid ! Amazing quality and service. Simply wouldn't use anyone else in the industry. Thank you very very much again KW :)”

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Posted 11 months ago

“Fast delivery once purchased - Really happy with the product, Will definitely buy again.”

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Posted 11 months ago

“I have bought several items from this shop and they are great quality, fast postage. Will buy again.”

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Posted 11 months ago

“Really pleased with the item I bought which now sits on my mantlepeice. A beautiful looking sword and very strong and sharp. Item arrived quickly as well, roughly 48 hours after purchase.”

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Posted 11 months ago

“They sent me broken items and when I tried contacting them I got no response from customer service. This might be my last time buying from them.”

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Posted 11 months ago

Knife Warehouse is rated 4.5 based on 1,473 reviews