Knife Warehouse Reviews

4.5 Rating 1,471 Reviews

88 %

of reviewers recommend Knife Warehouse

4.5

Based on 1,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I can't review the item due to not having received it. Nor am I pleased that my message/email regarding my order has not been replied to.”

Helpful Report

Posted 2 years ago

Hi Kevin There have been Royal Mail strikes each week, 2 days a week (including yesterday and today), creating a backlog, all orders have been dispatched but you will have to be a little patient. It is out of our control unfortunately and because of the law we have to use Age Verified delivery, only Royal Mail and UPS offer this that I know of. Apologies for the delay. Kind regards Joe

Posted 2 years ago

“I received the wrong item which was also broken, I have emailed with pictures but no response.”

Helpful Report

Posted 2 years ago

Hi Thomas My apologies for the error. I emailed a pre-paid returns label to you last week for the faulty/incorrect item. I resent that today as it seems you didn't receive that. Possibly in the spam folder? We'll get that exchanged, sorry for the inconvenience. Kind regards Joe Wheeler

Posted 2 years ago

“The knife looks nothing like the picture.”

Helpful Report

Posted 2 years ago

Hi If you get in touch with us we can exchange or refund that for you. The inbox is empty now so I don't believe we have had an email about this. Possibly the wrong model knife was sent, not sure? Send us an email to support@knifewarehouse.co.uk and we'll get that sorted. Thanks Joe Wheeler

Posted 2 years ago

“I haven't received it yet. Purchased 4 days ago and I haven't had the email to say it has been despatched. I would be grateful for an update, please?”

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Posted 10 years ago

“The knife is stuck and can not flick out”

Helpful Report

Posted 10 years ago

Knife Warehouse is rated 4.5 based on 1,471 reviews