Knife Warehouse Reviews

4.5 Rating 1,473 Reviews

88 %

of reviewers recommend Knife Warehouse

4.5

Based on 1,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent service and fast delivery, and the knives I've bought have all been brilliant quality for the money”

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Posted 2 years ago

“Another faultless interaction with Knife Warehouse and simply amazing product.”

Knife Warehouse 5 star review on 26th October 2022

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Posted 2 years ago

“Prompt service and helpful. I got my Pangolin and it was so much more eye catching than I thought. Thank you Reuben”

Knife Warehouse 5 star review on 25th October 2022

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Posted 2 years ago

“Excellent service every single time I’ve ordered.”

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Posted 2 years ago

“Fast and reliable no issues grate service fast posting grate”

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Posted 2 years ago

“Fantastic service thanks”

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Posted 2 years ago

“Fantastic Quality as usual that’s why I will always use this company I also received my order within a week”

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Posted 2 years ago

“I received the wrong item which was also broken, I have emailed with pictures but no response.”

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Posted 2 years ago

Hi Thomas My apologies for the error. I emailed a pre-paid returns label to you last week for the faulty/incorrect item. I resent that today as it seems you didn't receive that. Possibly in the spam folder? We'll get that exchanged, sorry for the inconvenience. Kind regards Joe Wheeler

Posted 2 years ago

“Took my order promptly Dispatched and delivered it without any problems Very happy with my purchase”

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Posted 2 years ago

“The knife looks nothing like the picture.”

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Posted 2 years ago

Hi If you get in touch with us we can exchange or refund that for you. The inbox is empty now so I don't believe we have had an email about this. Possibly the wrong model knife was sent, not sure? Send us an email to support@knifewarehouse.co.uk and we'll get that sorted. Thanks Joe Wheeler

Posted 2 years ago

“Knives send was damaged, send back , no word about replacement or money refund, no contact number or address”

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Posted 2 years ago

Hi Suresh I searched your name and found an order from a couple of years ago, seems like a very long time. Would you be able to email me at support@knifewarehouse.co.uk and we'll clear this up. Many thanks Joe Wheeler

Posted 2 years ago

“My knife was delivered really quickly. Great quality, I shall be shopping there again.”

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Posted 2 years ago

“excellent quality! good weight, thick blade etc.. I was extremely surprised considering the low price. i have purchased before and the product and service is always amazing, postage is always quick to. will be buying (alot) more in the future. thankyou.”

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Posted 2 years ago

That is nice to hear! Thank you Johnny, appreciated.

Posted 2 years ago

“Needed a knife to open my coconuts. Ordered, provided id, and the knife (machete) arrived suitably packaged and tracked within 2 days. The knife was sheathed, nicely weighted, nice thick blade and made short work of opening the coconuts. This is the first time I have ordered and everything was spot on. Would say I’ll shop again but have what I need and it doesn’t look like I’ll be needing a replacement for many years to come - well Made!”

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Posted 2 years ago

Thanks for the great review. I am sure we have something else you will need soon!

Posted 2 years ago

“Arrived pretty much next day via Royal Mail Knife is great quality! Responsive customer service via emails Will be recommending to all my friends ❤️”

Knife Warehouse 5 star review on 11th October 2022

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Posted 2 years ago

Thank you Gary. Top man, appreciate your time and the photo.

Posted 2 years ago

“Excellent service great product. Very helpful communication”

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Posted 2 years ago

“Comfortable to hold and very sturdy feel like it could have been sharper it will cut but I feel like like it could have been made sharper”

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Posted 2 years ago

“Ordered the product. Then checked reviews Assumed I had been scammed Then it came via Royal Mail Knife is as bought except there is no writing on the blade But that’s ok I suppose”

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Posted 2 years ago

Hi Thanks for the review. Curious why you thought it was a scam when our reviews are almost all positive? Kind regards Joe

Posted 2 years ago

“Easy and quick purchase”

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Posted 2 years ago

“My knife hasn’t arrived”

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Posted 2 years ago

Hi Ellis We havent had any contact from you. If you send us an email we will check with royal mail and send a replacement if it has got lost. Thanks Joe support@knifewarehouse.co.uk

Posted 2 years ago

Knife Warehouse is rated 4.5 based on 1,473 reviews