I placed a order on the 5th of December and receive a email saying it was despatched to Royal Mail on the 6th. On Royal Mail it says that the item is depspatched to Royal Mail and it hasn't changed since the 6th of December. I have messaged theknifewarehouse multiple time and they have not answer my messages. I am disappointed because my friend referred to me this website and his order arrived within a week and it has been nearly 10 days and my item hasn't arrived. In addition to this when sending email I haven't been responded to. Knifewarehouse if you see this please get in contact with me